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fatSpiders is set up to provide premium WordPress Support services for individuals or businesses using WordPress CMS to power their website.

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WordPress Repair Service

Did your website let you down? Whether it’s a plugin conflict, internal server error, broken theme or a complex technical issue, our priority service will restore your website in good order.

Do not bother trying to do this yourself and possibly breaking your site. Let us knock this out for you right away.

1. Contact

Let us know what can be improved or changed.

2. Review

We will review your request and send you a quote.

3. Service Begin

Our happiness engineer get to work on your website!

Work Scope

Analyzing the Problem

Before we start any repairs it's important that we have a good understanding of the problem. To illustrate your issue, you can attach a screenshot to the support form. We'll also debug your website and review your site's error logs.

Plugin Conflicts

WordPress plugins are the best way to extend the functionality of your website, but they can be a source of conflict. If you're running a faulty plugin, we'll locate it, remove it and suggest an alternative when necessary.

Theme Errors

Theme errors are very common when troubleshooting a problematic WordPress website. We'll either repair the faulty part of your theme or update your theme to its latest version.

Update Errors

For a WordPress website to run smoothly, four parts need to parts need to coherently work together: The database, the WordPress software, the theme, and plugins. In the case of an update error, we'll manually update the faulty part.

Checkout Errors

For an e-Commerce website, encountering an error on the checkout page can have an immediate impact on the bottom line. Without delay, we'll test and locate the faulty part in the checkout process to restore your store to operating order.

Review

Once we have finished fixing your website, a support agent will update the status of your ticket. You will be asked to verify that everything works correctly and suggest any further changes or improvements.

Frequently Asked Questions

The average time to fix a website is between 30 minutes to two business days.

If we’re unable to repair your website, we’ll let you know. Our service is risk-free.

We do! However, our expertise is limited to WooCommerce. We do not work with any other e-commerce platform.

If we find that your website is infected with malware, we’ll let you know and fix it for you. Check our malware removal service.

The first step is to contact us by opening a support ticket. To troubleshoot your website we’ll need a WordPress administrator account and your web hosting login details. If you can’t share your web hosting login details, an FTP account often suffices.

Contact us now

Contact us now

WordPress support for everyone!

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Need a Website?

We build any kind of website, be it a blog, a business website, an online community, membership site, learning website etc.

Our custom-built websites are fast loading, accessible, and easy to manage.

We have 5-star reviews from all of our clients and we’d love to gain one more.

Contact us now and let’s build your dream website together!

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