Our aim is to keep downtime to a minimum. Your downtime depends on how long your domain’s DNS needs to propagate. In other words, it is a period of time ISP (Internet service provider) nodes across the world take to update their records with your domain’s new DNS information. This normally takes between 24hrs to 48hrs depending on where you are in the world. We suggest transferring your website when your site is least active. Often, we find that weekends work best for many businesses.
If you created an email address with your old hosting provider you will need up re-create the email address with your new provider. The same applies if you have any email forwarders installed. If you are working with a third party service, you will need to update the respective service settings.
Yes, we can transfer your site to a new host and configure your WordPress website to work with a new domain.
If a website is compromised or blacklisted, web browsers may display a red security warning to their users when your site is accessed. Once your site is repaired, we can request a malware review in the Google search console. This process may take several days.
Yes, as long as the hosting company supports WordPress’s requirements. To double check, we suggest contacting the hosting company before signing up to their services. If you not sure which hosting provider to choose, we recommend SiteGround.com.
To get started with the migration process, we’ll need your current and new hosting account details. As soon as we have transferred your website files and database, we’ll ask you to update your domain’s DNS.