Never stress about your WordPress website .
fatSpiders is set up to provide premium WordPress Support services for individuals or businesses using WordPress CMS to power their website.

Join Us: We are hiring!

WordPress Website Redesign Services

fatSpiders can help you develop and design an optimally built WordPress website. Contact us today to schedule a discovery call and improve your online presence.

Do not bother trying to do this yourself and possibly breaking your site. Let us knock this out for you right away.

1. Discovery

The first step in the redesign process is to clearly define the project's requirements. We need to know what's NOT working for you now and how can we improve your online presence. Contact us to schedule a discovery call!

2. Quote

Once we understand your requirements, we will send you a quote for the redesign and project delivery date. 50% of our fee is due upfront with the remainder upon completion.

3. Development

As soon as you greenlight the project, we'll start working on your new website. Existing services will not be interrupted, the development of your new website will take place on a temporary address on our servers.

4. Review

When the first draft is ready, we will contact you to review the website. You can send us UNLIMITED revision requests. We will work on your website until you are 100% satisfied with the outcome.

5. Launch

After you approve the redesign, we'll replace the old website with the new one. We'll then configure your website to adhere to the best security standards, make sure that it loads super fast, and tune your on-site SEO!

6. After-sales

Finally, this where we can offer you the most value, we offer amazing offer after-sales support. That's our promiss to you. We won't dissapear after delivering the website. For anything website related, don't think about it, just email us!

Work Scope

Analyzing the Problem

Before we start any repairs it's important that we have a good understanding of the problem. To illustrate your issue, you can attach a screenshot to the support form. We'll also debug your website and review your site's error logs.

Plugin Conflicts

WordPress plugins are the best way to extend the functionality of your website, but they can be a source of conflict. If you're running a faulty plugin, we'll locate it, remove it and suggest an alternative when necessary.

Theme Errors

Theme errors are very common when troubleshooting a problematic WordPress website. We'll either repair the faulty part of your theme or update your theme to its latest version.

Update Errors

For a WordPress website to run smoothly, four parts need to parts need to coherently work together: The database, the WordPress software, the theme, and plugins. In the case of an update error, we'll manually update the faulty part.

Checkout Errors

For an e-Commerce website, encountering an error on the checkout page can have an immediate impact on the bottom line. Without delay, we'll test and locate the faulty part in the checkout process to restore your store to operating order.

Review

Once we have finished fixing your website, a support agent will update the status of your ticket. You will be asked to verify that everything works correctly and suggest any further changes or improvements.

Frequently Asked Questions

The average time to fix a website is between 30 minutes to two business days.
If we’re unable to repair your website, we’ll refund 100% of your purchase. Our service is risk-free.
The minimum charge to repair a faulty website #3000 NGN.
We do! However, our expertise is limited to WooCommerce. We do not work with any other e-commerce platform.

If we find that your website is infected with malware, we’ll ask to purchase our malware removal service. It is offered at NGN #10,000.

The first step is to contact us by opening a support ticket. To troubleshoot your website we’ll need a WordPress administrator account and your web hosting login details. If you can’t share your web hosting login details, an FTP account often suffices.

Contact us now

Contact us now

Free WordPress support for everyone!

Get Started in 2 minutes

Need a Website?

We build any kind of website, be it a blog, a business website, an online community, membership site, learning website etc.

Our custom-built websites are fast loading, accessible, and easy to manage.

We have 5-star reviews from all of our clients and we’d love to gain one more.

Contact us now and let’s build your dream website together!

To give you the best experience, this site uses cookies. Learn more about cookies