Job Description:
We are seeking a motivated and organized Project Manager Intern to oversee our web design, development, and ongoing website maintenance projects from start to finish. This is a six-month internship where you will act as the bridge between our clients and internal team, ensuring that both new projects and maintenance tasks are completed on time, within budget, and meet the highest quality standards. Your role will be key in streamlining project workflows, ensuring effective communication, and driving client satisfaction.
Responsibilities:
- Serve as the primary point of contact for clients, ensuring their project requirements and ongoing website maintenance needs are well understood and expectations are met.
- Develop comprehensive project plans, establish timelines, and track budgets for both new web projects and ongoing website maintenance.
- Coordinate with UI/UX designers, WordPress developers, and other team members for smooth execution of web design, development, and maintenance tasks.
- Conduct regular check-ins with clients to provide updates, gather feedback, and address any website maintenance requests.
- Proactively manage project risks and resolve issues to keep both new projects and website maintenance services on track.
- Ensure timely delivery of all projects and ongoing website maintenance tasks, adhering to scope and quality benchmarks.
- Prepare and present project status reports and performance updates to stakeholders, including metrics on website maintenance.
Qualifications:
- Demonstrated experience or strong interest in project management within the web design, development, and support (maintenance) industry.
- Solid understanding of web technologies, development workflows, and ongoing website maintenance processes.
- Strong organizational skills, with the ability to juggle multiple tasks and responsibilities.
- Excellent communication and interpersonal skills.
- Ability to manage several projects and ongoing maintenance tasks simultaneously while meeting tight deadlines.
- Familiarity with project management tools such as Asana, ClickUp, Trello, or Jira is a plus.
- Familiarity with WHMCS Billing management tool is an advantage.
- PMP certification or similar is an advantage but not required.
Compensation and Benefits:
- Certification: Upon successful completion of the six-month internship, you will receive a certification acknowledging your contribution and acquired skills.
- Data Subscriptions: Monthly data allowances to support your work and research.
- Training: Access to training programs, mentorship, and hands-on experience to boost your project management skills.
- Networking Opportunities: Connect with industry professionals and gain exposure to real-world projects.
This role is ideal for someone looking to gain hands-on experience managing both web projects and ongoing website maintenance while developing their project management skills in a dynamic environment.